Complaints Handling Policy
PDFHow clients may raise complaints and how Turing VA receives, investigates, and resolves them.
Governance
The firm's policies and disclosure documents. Documents marked “Coming Soon” will be published here as PDFs.
How clients may raise complaints and how Turing VA receives, investigates, and resolves them.
The firm's zero-tolerance approach to bribery and corruption and the controls that support it.
How the firm identifies, manages, and discloses actual and potential conflicts of interest.
How the firm collects, uses, stores, and protects personal data, and the rights of data subjects.
How individuals can confidentially report suspected misconduct and the protections available to them.
The terms governing use of the firm's services and this website.
Disclosure of material functions and services the firm outsources to third parties.
Schedule of fees and charges applicable to the firm's services.
The virtual assets the firm currently supports for its regulated activities.
The standards applied when assessing and admitting virtual assets.
Key risks associated with virtual assets and the firm's services.